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| Fully Managed Servers | Managed Router |
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Fully Managed Servers |
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| Install and Maintain OS |
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California Telecom will install and configure an operating system of your choice and proactively apply OS Service and Security Updates as they become available. |
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| Server Monitoring |
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To insure peak performance your servers will be monitored around the clock. Our team will closely monitor the temperature, CPU usage, memory usage, disk storage usage, system/application/security events and proactively correct issues as they are discovered. |
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| Control Panel Access |
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You will have full access to your server though control panels that will allow you to remotely administer and maintain your server. Take over; the server is yours! |
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| Automatic Backup Service |
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Your data will always be safe, secure and protected by being backed up automatically on a schedule to your specifications and stored offsite. |
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| Application Installation, Maintenance and Troubleshooting |
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We will install your applications, apply updates and provide troubleshooting to create a reliable and satisfactory user experience. Issues will be tracked by our help desk and you will be able track progress through our on-line portal. |
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Managed Router |
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Through our Managed Router Service, California Telecom will work with you to ease and enhance the end-to-end management of your communications network. |
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| Value-Added, Turnkey Router Management |
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California Telecom Managed Router Service provides an expert, fully outsourced solution to manage the routers associated with your Wide Area Network. The service extends equipment, network management, and expertise to your premise to give you end-to-end support for your WAN communications. We offer the Managed Router solution as a value-added option to a select set of our data services. |
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| Service Details |
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| Improves network performance and availability |
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The Managed Router Service provides continuous, proactive monitoring and management of your routers to detect and address network issues before they are noticed. We use world class, customer-tailored software and techniques for the resolution of your problem. |
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| Increases productivity |
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Our Managed Router offering provides all of the elements necessary to offload router management from your in-house IT resources so they are available for other tasks that are closer to your company’s priorities. |
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| Enhances efficiency and eases support |
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California Telecom is the single point of contact for the end-to-end management of your Wide Area Network eliminating the need for you to initiate, coordinate, and follow up with multiple vendors. |
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Managed VPN GRE/IPSEC |
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Managed Firewall |
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